Trust & Safety | CampusShield AI

OUR APPROACH

Make access understandable. Keep sensitive workflows appropriately protected.

CampusShield AI uses institution-aware account information, role permissions and protected workflows to help separate everyday campus conversations from sensitive safety and identity processes. Actual access depends on the account, institution configuration and feature availability.

HOW THE PLATFORM IS DESIGNED

Safeguards across the campus experience

Student identity review

Student accounts can submit identity evidence through the designated verification workflow. Submitted documents are handled through private storage and reviewed by authorised personnel. An email address or self-selected title alone does not approve campus access.

Role-based permissions

Student, teacher, campus-security and administrator capabilities are governed by the account's approved role and campus membership. A requested title or role does not automatically grant privileged access.

Private incident workflows

Incident reports are separate from ordinary community posts. Access and follow-up are intended for authorised campus personnel according to their permissions. Avoid sharing incident evidence or personal details in public discussions.

Campus-aware information

Campus notices, directories and map details should be checked against the relevant institution's approved information. Coverage and verification can vary by university and data source.

Responsible AI assistance

ShieldMind AI can help explain or organise available campus and academic information when the service is configured and available. Check important answers against official university sources and qualified people.

Data and privacy choices

Use profile settings and the available privacy contact route to request changes or ask about your information. We may need to verify a request before acting. Read the Privacy Policy for more detail.

CAMPUS ACCESS

How identity verification fits into access

Verification is a review process, not an automatic approval based only on registration.

Create an account

Provide the requested account and institution details through the official sign-up flow.

Submit the required evidence

Student or staff applicants submit the appropriate identity or employment evidence through the approved private process.

Receive an access decision

Authorised reviewers assess the submission. Available features follow the verified campus membership and approved account permissions.

ACCOUNT CONTROL

Deactivation includes a 90-day recovery period.

When an account is deactivated, the recovery period begins. During that period, contact CampusShield support to request restoration. Restoration is handled by an authorised platform administrator after the account and request are checked. After the 90-day period, the account enters the permanent-deletion process. Limited records may be retained where required for security, audit or legal reasons.

1. Account deactivatedAccess is disabled and the 90-day recovery clock begins.

2. Up to 90 days to request recoveryContact support from your registered email address. An authorised administrator reviews the restoration request.

3. Permanent deletion processAfter the recovery window, scheduled deletion removes the account and eligible associated personal data, subject to limited retention requirements.

For account recovery, use campusshieldaitechnologies@gmail.com. Never email your password, one-time code or identity document.

CAMPUSSHIELD AI

Understand the platform before you use it.

Explore the available product areas, learn how campus access works, or speak with the team about an institutional pilot.

Explore platform features